I know that most of you are reading this and thinking...The BEST heart care in Indiana... well prove it! The first thing that comes to mind is the exceptional patient care and the high quality of patient care that we give every minute of everyday for our patients. It is not just because we have one of the Top Doctors for Thoracic surgery( http://www.indianapolismonthly.com/article.aspx?id=17732) or that we were the 1st all digital heart hospital; it is not even the fact that we have cardiologists on site 24 hours a day; not on-call. The bottom line is that we want you to know that you are our number 1 priority.

Imagine a hospital that just gets it! We are always here for you in your time of need. Whether it is a smiling face, a shoulder to cry on, a hand to hold or just someone to talk to... we are here. It is not uncommon to have staff stay late to support a family or patient in need or to call once we have gotten home to just make sure that you are doing OK. We get to know our patients and their family and truly understand your fears; we are one big family and we want you to feel like you are a part of it. Almost all of our patients say that they can see this and more importantly feel how much we care. We understand that no one wants to be in a hospital and that is why we are different...always striving to see that smile on your face and making sure that you feel safe. The Indiana Heart Hospital...we get it!!
www.indianahearthospital.com

Welcome! I'm Cindy, the Patient Representative at The Indiana Heart Hospital. What this means is that I visit with our patients daily to see how their stay is going and to make sure that we are doing all that we can for them. I also meet their family members and offer emotional support and will address any questions or fears that they may have. We strive to make every visit an exceptional experience.

I will be blogging about my everyday experiences with patients and their families: the compliments, the concerns, the good days and the sad days.I feel lucky that I personally to get know our patients and hear so many inspirational stories that I want to share these stories with you!