We identify the categories of physician work processes that can be facilitated by intranet/portal as:   Communication, news (customized to the physician), relationship management information, business operations (meeting minutes, forms) and quick access to Clinical systems.

Our physician's regularly remind us that in their view a physician portal has to be: simple, easy to get to, clean, few clicks, and everything is right on the home page. Of course this seems logical to them, its not always realistic, when it comes to managing intranet real estate. Our physicians also, rightfully so want single sign  for all systems and applications. Physicians, practice managers and office staff have various system access or short cuts on their respective personal computers (PCs) to specific clinical systems and business systems to get their work done. We are currently striving to create a “most convenient” manner to access that is specific to role and a single sign on solution, but there are many security operations management tasks to address. In the end, it becomes a question how secure is secure enough balance with a favorable physician experience that will stimulate greater online engagement.