What is the expectation of privacy a patient has about the data they enter into a PHR on a health care provider’s web site?
If we used the information to help with providing patient care, do we need to ask the patient's permission before viewing the information? Or is there an assumption that we can use the data because they have entered it into a health care organization's PHR as long as we follow the requirements detail in HIPAA?
Google, Microsoft, Revolution Health and the other non-health care organizations offering PHRs do not need to follow HIPAA guidelines as far as I understand because the law was only written for health care entities.
I think I'm leaning to that we should ask for permission but it is not required for us to view it. Or we should detail in the PHR terms of use that we can use the information to help provide patient care and that we will not sell the information.
What do you think?
A Community clinical nurse specialist and the network director of epilepsy/pulmonary DRG management, are featured in an in-depth video about Community Health Network’s world-class performance in preventing ventilator associated pneumonia (VAP). All of the network’s seven ICUs have gone at least one year without a VAP.
The video serves as a VHA Inc. Leading Practice Blueprint that maps out all of the steps that have been proven to lead the most effective and efficient care for VAP. Produced by VHA, the video was developed after VHA recognized Community Hospital East as a leading practice hospital for its work in preventing VAP. The video will serve to educate and encourage 1,400 VHA member hospitals nationwide to adapt and adopt these practices into their patient care patterns.
“This is the ultimate jewel in our crown of safety and quality achievements. VHA thought so and blueprinted it for all of VHA,” says Glenn J. Bingle, M.D., chief medical officer and network vice president, medical and academic affairs.
Beth Israel Deaconess Medical Center
Beth Israel Deaconess Medical Center is a patient care, teaching and research affiliate of Harvard Medical School. BIDMC offers a patient portal, called Patientsite, that connects its patents to their medical records online. If you are a patient at BIDMC, you can securely import your medical records from BIDMC to your Google Health Account.Quality indicator data for Q4 2007 has been posted at eCommunity.com/quality.
The data reflect Community's high quality of patient care for indicators in three categories:
- Heart attack
- Congestive heart failure
- Pneumonia
Community's quality data are compared against national hospital averages and are provided for all network hospitals: Community Hospitals North, East, South and Anderson, and The Indiana Heart Hospital.
We also have added a new section for Outpatient Quality of Care. On this page you can review quality measures regarding care provided at physician offices and/or by Community physicians. Quality measures are compared across 2005 - 2007 for diabetic and heart failure patient care, pediatric immunizations, women's health, safety, patient satisfaction and improvement projects.
More information, including national averages for hospital quality data, can be found at http://www.hospitalcompare.hhs.gov
On the other hand, IT in many organizations builds or buys an application and fits the process to it, or tries to. One reason for project failure with applications and vendor product purchases is that they don't match the process previously developed in the organization. The project fails because there is an attempt that doesn't succeed to change the process or the process isn't understood.
In our requirements gathering we review the current process and sometimes make suggestions to improve the process. But then take the process requirements and build an application that meets the requirements and matches the predefined process. I think that is a major factor in our success in this organization and outside it.
I believe this is especially true in the health care field. The medical staff is very busy and there checks in place that need to be met to insure quality health care. Processes have been created and in place for some time and it can be difficult to change them. Health care technology systems generally don’t work together well and there are difficulties with interoperability. Forcing a system into this environment without considering the work flows and processes already in place will ultimately fail. Failure can mean a lack of usage of the system, a break down in work flow or issues with patient care.

